What Is a Change Order (and How Do They Work)?

A change order (CO) is a written modification to the original contract that adjusts scope, price, and/or schedule. It documents what’s changing, why, how much it costs, and the time impact—so owners, GCs, subs, and lenders stay aligned. Good CO discipline keeps margin intact and prevents “he said, she said” disputes.

Why Change Orders Exist

Even well-planned projects evolve. Common drivers include:

  • Owner-driven changes to scope, selections, or finish level
  • Unforeseen conditions (hidden damage, site constraints)
  • Clarifications from RFIs or revised drawings/specs
  • Code/inspection requirements and material substitutions
 

What a Good Change Order Includes

Specifics speed approval and billing.

  • Clear description of the change and location
  • References: drawing/RFI/spec numbers; photos if relevant
  • Pricing: labor, materials, equipment, subs, markups
  • Schedule impact (days) and sequencing notes
  • Contract amount before/after; updated SOV lines
  • Tax/retainage handling and signatures (e-sign okay if allowed)
 

Pricing Methods You Can Use

Match pricing to the situation and your contract terms.

  • Lump Sum: fixed price for the defined change (best when scope is clear)
  • Time & Materials (T&M): actual hours × rates + materials with agreed markups; attach tickets/photos
  • Unit Price: pre-agreed rate per unit (e.g., linear foot, square)
 

Standard Process (Field → Office → Approval)

Capture the change fast, then formalize it before work proceeds.

  • Field records an Extra Work Authorization (EWA) with notes/photos and customer signature
  • Office prices the change and issues a written CO
  • Approve before work whenever possible (especially for lump sum)
  • Update budget and SOV; track separately for billing and WIP
 

How COs Affect AIA/Progress Billing

Keep your pay apps audit-ready by aligning COs to the SOV.

  • Add new SOV line(s) or adjust existing ones tied to the CO
  • Reference CO numbers on the G703 Continuation Sheet
  • Apply retainage consistently to CO lines
  • Show prior-to-date and current billings cleanly on G702
 

Common Pitfalls (and Fixes)

A few habits cause most CO disputes—avoid them early.

  • Starting work without written authorization → capture an EWA the same day
  • Vague scope → reference drawings/specs and attach photos
  • No schedule note → list added days or state “no time impact”
  • Misaligned SOV → add/adjust lines before the next pay app
 

How Werx Streamlines Change Orders

Werx connects field capture, pricing, and billing so COs move fast.

 

FAQs About Change Orders

 

What’s the difference between an EWA and a Change Order?

An Extra Work Authorization is a quick field agreement to proceed and capture proof; the Change Order is the formal contract modification with final scope, price, and time impact.

Can I bill a CO before it’s signed?

It’s risky. If work must proceed, use a signed EWA and bill as T&M with full backup—then convert to a formal CO ASAP.

How do I handle overhead & profit on COs?

Follow your contract’s OH&P terms. Price direct labor, materials, equipment, and subs, then apply the agreed markup. List it clearly on the CO.

 

TL;DR Recap

  • A change order formally adjusts scope, price, and/or time
  • Capture an EWA in the field; issue a written CO before work
  • Align COs to your SOV and reference them on pay apps
  • Werx ties EWAs, COs, SOVs, billing, and QuickBooks together